Effective Date: 11-Oct-2023
Welcome to Orchid ("the App"). At Orchid, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect:
We may collect the following information when you use our App:
Personal Information: Such as your profile picture, full name, email address, shipping address, and phone number.
Payment Information: Credit card details, billing information, and transaction history.
Account Information: Your username, password, and other account-related details.
Device and Usage Information: Data about your device, IP address, operating system, and usage of the App.
Cookies and Tracking Data: Information collected through cookies and similar technologies for analytics and personalization purposes.
2. Use of Information:
We use the collected information for the following purposes:
Images: We use the image to upload your profile picture while registration and update profile.
Processing Orders: To fulfill your orders, process payments, and provide customer support.
Personalization: To tailor your shopping experience, recommend products, and show relevant content.
Communication: To send order updates, promotional offers, and marketing materials with your consent.
Analytics: To improve the App, understand user behavior, and enhance our services.
3. Third-Party Services:
We may use third-party services, such as payment processors and analytics providers. These services have their own privacy policies and practices, and we recommend reviewing their policies.
4. Data Security:
We take the security of your data seriously and have implemented measures to protect it from unauthorized access, disclosure, and alteration. We use encryption, access controls, and regular security assessments.
5. Data Retention:
We retain your data for as long as necessary to fulfill the purposes outlined in this policy. If you wish to have your data deleted, please contact us using the details provided in this policy.
6. User Rights:
You have certain rights regarding your personal data, including the right to access, rectify, or delete your information. You can exercise these rights by contacting us using the information below.
7. Marketing and Opt-Out:
If you no longer wish to receive marketing communications from us, you can opt out by following the instructions in the communications or contacting us directly.
8. Cookies and Tracking:
We use cookies and similar technologies to enhance your experience on the App. You can manage your cookie preferences in your device settings.
9. Children's Privacy:
Our App is intended for adults, and we do not knowingly collect information from children under 13 years of age.
10. Changes to the Policy:
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes.
11. Contact Information:
If you have questions, concerns, or requests related to your data or this Privacy Policy, please contact us at:
9998305881
12. Consent and Acceptance:
By using our App, you consent to the terms outlined in this Privacy Policy.
13. Legal Compliance:
We comply with applicable data protection laws and regulations.
14. Governing Law:
This Privacy Policy is governed by the laws of Central Consumer Protection Authority
We appreciate your trust in Orchid and are committed to safeguarding your privacy and data. Thank you for using our Women's Wear Ecommerce Mobile App.
Orchid
info@orchid.com